Quality Policy
KD Roofing is committed, as a core element in its organisational strategy,
to promoting customer service excellence to our clients, as the central focus
of all our programmes and services. It is the established policy of KD Roofing
to provide to its customers products, which are fit for their intended purpose
and which are in conformance with:
- Agreed Standards or Specifications as regards product quality
- The Company's Customer Service Policy as regards product presentation,
despatch and delivery
Our strategy is based on a policy that values our customers and aims to provide a consistent,
quality service to meet their needs. We will continue to build on our
experience and significant progress to date, with a view to encouraging
our services to adapt on an on-going basis to the changing needs of our customers.
We will do this by working together in partnership, with a clear focus and
commitment to serving our customers and thereby, to achieve our Vision "to
excel in providing excellent roofing products and services to all our customers."
This is supported by a progressive management style that encourages
the Quality culture throughout the Company.